Our culture defines our portfolio choices and our employees. These are principles that came about over 3 years, burned into in our DNA, one at a time. They make up lessons, beliefs, and a model to our success and of who we want to be. This is how people have described our culture from the inside. These words are how we talk internally. That being said, we are also aspirational that they are more than the language we use, that they must be lived up to on a daily basis by each one of us. This approach is call to action and North Star everyday as we approach our work.
We are a meritocracy and hold ourselves accountable. We reward the competent over the confident.
We bet on people and people bet on us. This is our company. We deliver whatever it takes.
If a customer is upset, we failed. Period. We learn, and we fix it.
There is only one team . We hunt as a pack. We win and lose together and never say, “That’s not my job.”
We’re smart, resourceful and find a way. We write our own story instead of following others.
We live by our culture. Our culture impacts who we hire, how we retain and promote employees, and how we engage with each other and our customers.
what matters most and what drives engagement.